Electricity Service in Singapore: A Complete Guide for Homeowners & Businesses

Singapore’s electricity service is among the most reliable in the world, with over 99.99% network availability. Whether you’re moving into a new home, starting a business, or upgrading your existing electrical system, understanding how the electricity service works in Singapore can help you make informed decisions while saving time and money.

1. Overview of Electricity Service in Singapore

Electricity in Singapore is regulated by the Energy Market Authority (EMA). Since the launch of the Open Electricity Market (OEM) in 2018, consumers have had the flexibility to choose their preferred electricity retailer instead of relying solely on SP Group, the national grid operator.

2. Types of Electricity Providers

There are two main types of entities involved:

• SP Group: Handles transmission and distribution of electricity across Singapore. It remains the backbone of the national power grid.

• OEM Retailers: Offer flexible price plans, including fixed-rate and discounted tariff options. Popular retailers include Geneco, Sembcorp Power, PacificLight, and Senoko Energy.

3. Electricity Plans Available

Electricity plans vary based on your consumption and preferences:

• Fixed Rate Plans: Pay a fixed price per kWh for the contract duration. Ideal for those who prefer stability.

• Discount Off Tariff (DOT): Get a percentage discount off the regulated tariff set by SP Group.

• Green Electricity Plans: Environmentally friendly options powered by solar or other renewable energy sources.

4. Installation and Setup

For residential and commercial properties, setting up electricity service involves:

• New Connections: Licensed electrical workers (LEWs) must inspect and certify installations before SP Group activates the supply.

• Metering: Smart meters are increasingly common and enable real-time energy usage tracking.

• Switching Providers: Easy and seamless through the OEM portal with no service disruption.

5. Emergency Electrical Services

Electrical faults can occur unexpectedly. Emergency services in Singapore are offered by licensed electricians who provide:

• Power restoration

• Circuit breaker repairs

• Electrical rewiring

• Socket, lighting, and fan installation or repair

Make sure to engage EMA-licensed contractors to ensure safety and compliance with Singapore’s Electrical Code of Practice.

6. Choosing the Right Electricity Service Provider

Here’s what to consider:

• Price Comparison: Use the OEM website to compare rates across all electricity retailers.

• Customer Support: Look for responsive support, especially for billing and outage issues.

• Contract Terms: Check for early termination fees and contract durations.

• Sustainability Goals: Choose a green plan if you’re environmentally conscious.

7. Cost of Electricity in Singapore (2025)

As of Q1 2025, the average regulated electricity tariff is approximately 29.10 cents/kWh (including GST). Fixed-rate plans from retailers may offer better value depending on market conditions and contract terms.

Final Thoughts

Singapore’s electricity service is modern, reliable, and flexible. Whether you’re a homeowner looking to save on your monthly bills or a business owner aiming for sustainable energy solutions, the Open Electricity Market gives you the freedom to choose the best provider for your needs.

For professional installation, emergency repairs, or custom electrical solutions, always hire a licensed electrician. Peace of mind and safety are worth every cent.

Need help with installation or electrical repairs in Singapore?
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